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Contact Urban Liphe
Please check our
Frequently Asked Questions page before contacting us. Your question may have already been answered there.
Customer Service
Please contact Customer Service if you have questions about the following:
- Product Inquiries (sizes, colors, styles, etc)
- Customizations (additional embroidery or printing)
- Order Information (how to order, problems ordering, etc)
- Feedback (positive or negative)
- RMA Requests
The easiest way to reach Customer Service is by email. Email will also provide you with the quickest response. We respond to emails Monday-Friday. Phone support is also available. We do receive a high volume of calls and you may be required to leave a voicemail.
When contacting Customer Service please remember to include your name, email address, phone number, and order number (if applicable). This will help us respond to you as quickly as possible.
Email: Click to email Customer Service
Emails are responded to Monday-Friday.
Phone: 630-389-3113 or 630-389-3299
Phone support is available Monday-Friday 7am-5pm Central Time.
Corporate Sales
If you have questions about purchasing items for your business or organization you can contact one of our Corporate Sales Representatives.
Corporate Sales inquiries can be made via email. We aim to respond to all emails within 24 hours Monday-Friday. Please remember to include your name, email address, phone number, and order number (if applicable). This will help us respond to you as quickly as possible.
Email: Click to email Corporate Sales
Emails are responded to Monday-Friday.
Technical Support
Please contact Technical Support if you have questions about the following:
- Website Errors (errors received while shopping the website)
- Information Errors (wrong or missing information, spelling errors, etc)
- Login Name/Password Questions
- Website Features (likes/dislikes, features you would like to see added, etc)
Technical Support requests are available via email. We aim to respond to all Technical Support requests within 24 hours Monday-Friday. Please remember to include your name, email address, phone number, and order number (if applicable). This will help us respond to you as quickly as possible.
Email: Click to email Technical Support
Emails are responded to Monday-Friday.
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